{"id":84,"date":"2019-09-10T12:26:13","date_gmt":"2019-09-10T12:26:13","guid":{"rendered":"https:\/\/applepharmacy.co.uk\/index.php\/cookie-policy\/"},"modified":"2019-09-10T12:37:19","modified_gmt":"2019-09-10T12:37:19","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/applepharmacy.co.uk\/index.php\/cookie-policy\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"

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Cookie Policy<\/h2>\n
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At Apple Pharmacy, we aim to take an honest, secure and careful approach to your data. We understand the importance of your personal details and we know and care that your data is used in a secure, sensitive and fair manner.<\/span><\/div>\n<\/div>\n
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This policy, alongside our Terms & Conditions is designed to give you a clear, transparent view on why Apple Pharmacy collect and process your personal details, how we use them, and what rights you have in relation to how Apple Pharmacy interact with your data.<\/span><\/div>\n<\/div>\n
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The data controller is Apple Pharmacy, 11 Mossvale Crescent, Glasgow, G33 5NZ.<\/span><\/div>\n<\/div>\n
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By visiting apple pharmacy.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.<\/span><\/div>\n<\/div>\n
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Why does Apple Pharmacy<\/span> require my personal data?<\/strong><\/div>\n<\/div>\n
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We capture data for a number of reasons:<\/span><\/div>\n<\/div>\n
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Mainly, we require your personal details to fulfil an order, request or customer service issue that you\u2019ve requested. This data is essential to us fulfilling your requirement and is collected as part of our on-going business activities. For example, we collect your address from you during checkout, to ensure we\u2019re able to deliver goods to your requested location.<\/span><\/div>\n<\/div>\n
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We store some personal details in order to communicate with you relating to our business activities. This may be informing you of our current product range, deals, discounts and offers on our product range. We only do this when you have actively consented for us to add you to our database.<\/span><\/div>\n<\/div>\n
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We also store some personal details when you\u2019re using our site, to allow us to identify any website technical issues, and for us to develop our systems to provide a fast, easy experience. We don\u2019t automatically store many personal details, normally just secure server logs and this is in line with industry best-practices and well-established processes taken by the majority of sites you visit across the internet.<\/span><\/div>\n<\/div>\n
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We store your details for as long as is reasonably needed to complete the actions described above. For example, if you have purchased a product from us with a 20 year guarantee, we\u2019ll store your personal details for this period of time, so we can assist you during the guarantee period with any guarantee claims.<\/span><\/div>\n<\/div>\n
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What personal data does Apple Pharmacy<\/span> collect?<\/strong><\/div>\n<\/div>\n
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Information you provide:When you enter information into various forms on the Apple Pharmacy site, and 3rd party partners described below, we store it within our secure systems to fulfil the request you have made. This data may include, but is not limited to:<\/span><\/div>\n<\/div>\n
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Your name, address(es), telephone number, email address, payment\/card details, your business information.<\/span><\/div>\n<\/div>\n
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When opportunities arise for Apple Pharmacy to use these personal details for communicating with you outside of the agreed actions, we\u2019ll ask you clearly for your consent. The main example of this is to add you to our email marketing database, and we\u2019ll only send you marketing communications when you have explicitly asked us to.<\/span><\/div>\n<\/div>\n
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Apple Pharmacy do not sell on your details onto any third party company. There are instances where we pass on your details to fulfil an agreed purpose, you can find further details of this below.<\/span><\/div>\n<\/div>\n
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Information collected automatically:<\/strong><\/div>\n<\/div>\n
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When you use the Apple Pharmacy site, we record some information relating to the technology that you use to browse and at times, the activity you take on the website.<\/span><\/div>\n<\/div>\n
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This includes, but isn\u2019t limited to:<\/span><\/div>\n<\/div>\n
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\u2022 Your IP address and IP location,<\/span><\/div>\n<\/div>\n
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\u2022 Web-browser and version<\/span><\/div>\n<\/div>\n
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\u2022 Device type,<\/span><\/div>\n<\/div>\n
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\u2022 Computer operating system,<\/span><\/div>\n<\/div>\n
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\u2022 The products and pages you have interacted with<\/span><\/div>\n<\/div>\n
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\u2022 Page interaction information.<\/span><\/div>\n<\/div>\n
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\u2022 How secure is my personal data?<\/span><\/div>\n<\/div>\n
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\u2022 Information stored and processed by Apple Pharmacy is secure to the latest industry standard, for example:<\/span><\/div>\n<\/div>\n
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When you input your information into our website, we transfer your information to our secure servers via Secure Standard Layer software, known as SSL. You can find details of our certificate my clicking on the [LOCK] icon at the top of your web browser.<\/span><\/div>\n<\/div>\n
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We store your personal details on secure servers which utilise high level security protocols. This is industry standard and used by thousands of companies across the world.<\/span><\/div>\n<\/div>\n
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Is the information Apple Pharmacy receives shared with other parties?<\/span><\/div>\n<\/div>\n
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In the small number of cases Apple Pharmacy does share your personal details, this is to allow us to process your order or request you have made. These third parties are service providers who Apple Pharmacy work with to provide the service you have requested or consented to. This includes, but isn\u2019t limited to service providers who provide services such as:<\/span><\/div>\n<\/div>\n
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\u2022 Card Payment Processing<\/span><\/div>\n<\/div>\n
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\u2022 Delivery And Logistics<\/span><\/div>\n<\/div>\n
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\u2022 Email Service Providers<\/span><\/div>\n<\/div>\n
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\u2022 Customer Service Software Providers<\/span><\/div>\n<\/div>\n
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\u2022 Finance Providers<\/span><\/div>\n<\/div>\n
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\u2022 Fraud Prevention & Credit Agencies.<\/span><\/div>\n<\/div>\n
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\u2022 Analytics & Personalisation Software Providers<\/span><\/div>\n<\/div>\n
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In the cases described, we ask these 3rd party service providers to maintain a set level of security and care with your personal details. Each service provider only has access to the information they require to perform their functions, and are not permitted to use this for any other manner. In these cases, service providers process your data in accordance with this notice, and relevant EU and UK law, such as the General Data Protection Regulations.<\/span><\/div>\n<\/div>\n
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What information can I access?<\/strong><\/div>\n<\/div>\n
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You are entitled to make a request to Apple Pharmacy, sometimes known as a \u2018Subject Access Request\u2019 which allows you to understand what personal details of yours Apple Pharmacy holds.<\/span><\/div>\n<\/div>\n
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In most cases, the reasons for processing data and types of data we hold have already been defined to you within this privacy policy.<\/span><\/div>\n<\/div>\n
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Should you wish to make a request, the best way to get in touch is in writing, to our Data Protection Committee which is made up of various business members across multiple departments. They can be contacted at:<\/span><\/div>\n<\/div>\n
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Data Protection Committee, Apple Pharmacy, 11 Mossvale Crescent, Glasgow, G33 5NZ.<\/span><\/div>\n<\/div>\n
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Should you wish to contact us by email, please contact our Data Protection Officer on info@applepharmacy.co.uk to enable us to quickly assist with your request.<\/span><\/div>\n<\/div>\n
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What choices do I have?<\/strong><\/div>\n<\/div>\n
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As mentioned above, we do require your personal details to complete our primary function, delivering an order to you. You can, of course, choose not to share these with us but you may be unable to complete a purchase.<\/span><\/div>\n<\/div>\n
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You are given the choice during our multiple data entry points whether to opt-in to our marketing communications. We\u2019ll adhere to your preferences both at the point of entry, and also in the future, should you change your mind. To instantly opt out of marketing emails, click the Unsubscribe link towards the bottom of any marketing email. You will not be opted out of essential transactional emails, such as emails regarding the status of your order.<\/span><\/div>\n<\/div>\n
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You can also make a request for Apple Pharmacy to \u2018forget\u2019 your information, which means to delete all traces of you from our files and databases.<\/span><\/div>\n<\/div>\n
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Should you wish to make a request, the best way to get in touch is in writing, to our Data Protection Committee which is made up of various business members across multiple departments. They can be contacted at:<\/span><\/div>\n<\/div>\n
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Apple Pharmacy<\/strong><\/div>\n<\/div>\n
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11 Mossvale Crescent
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Should you wish to contact us by email, please contact our Data Protection Officer on info@applepharmacy.co.uk to enable us to quickly assist with your request.<\/span><\/div>\n<\/div>\n
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You can also choose to turn off \u2018Cookies\u2019 from within your web browser, or block specific sites from capturing information using this method. We\u2019ve provided details in the next section on how to easily do this for the most popular web browsers.<\/span><\/div>\n<\/div>\n
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How do you use \u2018Cookies\u2019?<\/strong><\/div>\n<\/div>\n
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Cookies are small, harmless and confidential text files with unique IDs that help us to recognise you when you visit our website.<\/span><\/div>\n<\/div>\n
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They help us to attribute browser behaviour, shopping preferences, advertising preferences and to improve your shopping experience.<\/span><\/div>\n<\/div>\n
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We also use cookies to allow us to complete essential functions of the website, for example, when you leave a product page, we need to remember whether you have added this item to your basket as you continue browsing the website.<\/span><\/div>\n<\/div>\n
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We also deliver a number of cookies from third party service providers. These provide anonymous IDs back and forth for the reasons described above. We\u2019ve described a range of these below, so you can understand a typical 3rd party cookie usage.<\/span><\/div>\n<\/div>\n
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Analytics \u2013 We use analytical software to understand how our visitors are using the site, this includes understand where customers may be having difficulty browsing, where we can add more information or easier processes to make your experience better, and where you\u2019re visiting the website from.<\/span><\/div>\n<\/div>\n
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Ad Tracking \u2013 We use ad cookies to understand how successful our advertisements are. This means that when you click an ad on a search engine, or similar site, we anonymously monitor if you later make a purchase with us. This helps us to create more relevant and informative adverts.<\/span><\/div>\n<\/div>\n
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For more information about cookies, we recommend you visit: www.youronlinechoices.eu<\/span><\/div>\n<\/div>\n
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Can I opt out of \u2018Cookies\u2019?<\/strong><\/div>\n<\/div>\n
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You can choose a range of cookie settings in your browser. For more information on this, please visit the page below that relates to your specific browser.<\/span><\/div>\n<\/div>\n
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\u2022 Google Chrome<\/span><\/div>\n<\/div>\n
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\u2022 Safari<\/span><\/div>\n<\/div>\n
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\u2022 Firefox<\/span><\/div>\n<\/div>\n
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It\u2019s important to note that restricting cookies may have an adverse effect on how functional the Apple Pharmacy site is. Many integral parts of our website rely on cookies for our core functions, so you may find that the website does not work as intended, and therefore you may be unable to place an order. If you are having difficulties placing an order, we can process this over the telephone for you by calling 0141 774 8632.<\/span><\/div>\n<\/div>\n

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